Ellen Fry


Ellen Fry is an investigator with ADR Chambers Banking Ombuds Office. She is also a mediator and arbitrator with ADR Chambers and is a former Ombudsman for the National Capital Commission, a former Member of the Ontario Energy Board and a former Member of the Canadian International Trade Tribunal.

Ellen is a highly experienced dispute resolution professional and has made presentations to  the private and  public sectors on fair process. She brings over 15 years of experience in dispute resolution. She has resolved hundreds of disputes, involving banks and other businesses, federal and municipal government operations, customer service, regulations, procurement, customs and international trade.

Prior to becoming a dispute resolution professional, Ellen was  Director of the Legal Departments of Industry Canada and Environment Canada. She has been a member of the Ontario Bar since 1979 and has an LLB from the University of Ottawa and an MBA from Queen’s University.