Deborah Anschell is an investigator with ADR Chambers Banking Ombuds Office. She is also a mediator and arbitrator with ADR Chambers. In her mediation practice, Deborah has facilitated the settlement of hundreds of complex civil cases in a variety of subject matters including insurance, real estate, employment and corporate/commercial matters.
Deborah has a Master of Laws in Alternative Dispute Resolution from Osgoode Hall Law School (1998) and is a member of the Law Societies of British Columbia, Alberta and Ontario. Deborah has a special interest in ombuds work, and is the author of The Role of the Ombudsman as an Alternative Dispute Resolution Process in the Financial Services Industry (1998).
Deborah has extensive experience in the financial services sector. Prior to establishing her dispute resolution practice, Deborah was Assistant Vice-President and Senior Counsel with Manulife Financial in Toronto. In this role, she supervised a team of several lawyers and administrative staff, and provided litigation services to both head office and several regional offices across Canada. While at Manulife, Deborah developed a dispute resolution model for resolving and evaluating litigation cases.